Versand

We process all orders within 1–3 business days. Once dispatched, customers receive a confirmation email with tracking details.

Delivery times vary depending on destination and carrier performance.

All orders are shipped to the address provided at checkout. Customers are responsible for ensuring their shipping address is accurate and secure for parcel delivery.

Once a shipment is marked as “Delivered” by the carrier, responsibility for the parcel transfers to the recipient location. If a package is marked delivered but cannot be located, customers must contact the carrier directly to initiate a lost parcel investigation.

We are not responsible for stolen packages after confirmed delivery.

For any delivery concerns, customers must contact our support team prior to initiating a payment dispute so we can assist in resolving the issue promptly.